Audicus was one of the first brands to program hearing aids remotely and ship them to your door. Their reviews are mostly 4, and 5 stars, and their prices compete with the best offerings available.
I decided to order all five of Audicus's products to try them for myself.
In this post, I'll share more about the company, each of its flagship products, and my experience.
Research note 💻: Audicus is currently offering $100 off any Audicus product with code 100HEARING here
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Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
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- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
- 200+ hours each month spent researching brands and care options
- 100% independently owned and operated
We launched Soundly.com in 2022 to create a better starting point for the hearing health experience.
Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our research process here.
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About Audicus
When Audicus launched nearly 10 years ago, the brand was dubbed the Warby Parker of hearing aids for their simple online service and modern design.
Unlike other online hearing aids like Eargo and Lexie, you do not need to program your own devices. Their team of hearing specialists set you up with an online hearing test or accept an existing audiogram.
With those results in hand, Audicus programs your hearing aids before shipping. When the hearing aids arrive in the mail they are already programmed to match your hearing loss.
If you need adjustments to your program, you can get adjustments at home or ship your hearing aids back (depending on the technology level).
This remote care process saves time and cuts the cost by about 50%-70% compared to traditional options.
Audicus also offers in-person service in several major cities. Audicus branded clinics can be found in Chicago, Denver, and NYC. If you live in any of these areas, you can make an appointment for a free in-person hearing test and hearing aid demo. If you decide to purchase, the specialist will program them on the spot and you can leave with your hearing aids the same day. More details and a list of locations here.
Audicus is based in New York with support staff spread across the U.S. Audicus hearing aids are currently manufactured by two of the world’s largest hearing aid makers, Sonova and WS Audiology.
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Audicus Products - Pricing, Features, & Review
Audicus offers four products. They are all programmed to match your hearing loss and then shipped to your door. Below is a breakdown of each product organized by price.
Note: Audicus introduced a more advanced "Series 2" for their Omni and Spirit products in August 2023. What's the difference? Series 2 offers a few things:
- Simultaneous Bluetooth connection to multiple devices (i.e. TV and Phone)
- New circuit with larger memory and faster scanning and processing of the environment
- 10% smaller size
Is the new technology worth the money? That comes down to your situation. If budget is less of a factor I suggest you opt for the "series 2". If you are budget constrained, rest assured that my reviews and experience wearing "series 1" products was very positive.
Here's a breakdown of Audicus's full line. Keep scrolling for more specifics. 👇
Audicus Omni 2 - $1,898/ pair
The Omni is Audicus's most feature-rich hearing aid. Omni allows Bluetooth streaming from both Apple and Android devices and has an optional rechargeable battery (additional $100 for a pair).
The devices make auto adjustments to your environment and reduce feedback. Both Omni 1 and Omni 2 offer remote adjustments via Telehealth (no shipping your hearing aids back through the mail).
Omni 2 is 10% smaller and offers more flexible Bluetooth streaming and a more powerful onboard sound program for handling background noise.
Note: Omni 2 is available through Audicus Premiere.
- $119 per month
- Free upgrades every 18 months
- Cancel anytime
- Free supplies shipped to your home
- Loss or damage insurance
Omni is comparable to hearing aids from Unitron or Phonak.
Learn More About Audicus Omni 2
Audicus Spirit 2 - $1,648/ pair
The Audicus Spirit 2 has almost all of the technology that comes with Omni at a more affordable price. Spirit offers Bluetooth streaming from both Apple and Android devices and has an optional rechargeable battery (additional $100 for a pair).
The device makes real-time adjustments to improve sound quality and allows an Audicus hearing specialist to make remote program changes after your first fitting.
How are Omni 2and Spirit 2different? Omni 2 has 16 channels of program customization vs Spirit’s 14 and offers 6 listening environments v.s. 4. If you are looking for 90% of the features at a lower price, Spirit 2 is a great option.
Spirit 2 is 10% smaller option in the same family and offers more flexible Bluetooth streaming and a more powerful onboard sound program for handling background noise.
Note: Spirit 2 is available through Audicus Premiere.
- $99 per month
- Free upgrades every 18 months
- Cancel anytime
- Free supplies shipped to your home
- Loss or damage insurance
Omni is comparable to hearing aids from Unitron or Phonak.
Learn More About Audicus Spirit 2
Audicus Mini - $2,498 / pair
Audicus Mini was released in November 2022 as an affordable in-ear alternative to traditional styles. The hearing aid fits in the ear and comes with custom programming by the Audicus team before being shipped.
The rest of the tech in the Mini hearing aid is straightforward. Audicus Mini hearing aids use a size 10 disposable battery (replaced every 4-5 days) and do not have Bluetooth connectivity. The main selling point is the discreet size at an affordable price.
Audicus Mini hearing aids are simple to set up, and the in-ear style is convenient for masks and glasses. I could not get the Mini to hide entirely inside my ear, which was still discreet but visible in my ears. Mini is the lowest-priced audiologist customized hearing aid that fits in the ear.
Mini does not have an onboard volume button, so you will need to use the Audicus app for volume adjustments.
Learn More About Audicus Mini
How To Purchase Audicus Hearing Aids
Here’s a breakdown of the Audicus order process:
- You will start with a free phone consultation with an Audicus care provider. Audicus will arrange for your online test during this call or get your current hearing test results.
- You'll then purchase the product (with a 100-day risk-free return policy) over the phone or online.
- An Audicus hearing specialist will program your hearing aids to match your hearing loss and ship the product to your home.
- You can adjust the volume yourself, but you can not change your hearing aid program. To do that, you'll need to set up a follow-up appointment with Audicus. All behind-the-ear styles offer remote adjustment capabilities. If you choose Audicus Mini you will need to ship your hearing aids back for program changes.
Included With Your Purchase
- 2 hearing aids custom programmed to your hearing loss
- A carry case or charging case for your hearing aids
- Various ear dome sizes to fit your ears
- One year manufacturer warranty
- Unlimited lifetime specialist support
Return Policy
Audicus offers a 100-day risk-free trial
Audicus Premier Membership
Audicus offers a membership option for Spirit 2 ($99 per month) and Omni 2 ($119 per month). Audicus Premier comes with some compelling perks. Our favorite is the free upgrade program. Here's what's included:
- One-time, signup fee of $249
- $99/mo for Spirit Series 2, $119/mo for Omni Series 2
- 100-day free trial period
- Option to cancel monthly subscription at any time
- Free upgrade to latest generation product at 18 months
- Free supplies at regular intervals
- Loss/Damage insurance coverage
Overall Notes
Audicus has more than 7,000 reviews with an impressive average of 4.7 stars. Audicus customer service and lifetime specialist support are unique to the industry.
By moving the fitting process from local shops (with lots of overheard) to one central website and remote audiologists, Audicus cuts the price to about half of what you could expect from a local shop.
Audicus hearing aids are made by Sonova and WS Audiology, which sell similar technology for $4,500 through a local care provider.
If you are on a budget and want fully customized hearing aids, Audicus is among the best options available (Jabra Enhance is the only real competitor with a similar model and price).
If you can afford it, consider the Spirit 2 or Omni 2 models for the latest sound quality and Bluetooth flexibility.
I hope you've enjoyed this review. If you have questions, feel free to send us a note at hello@soundly.com.
