When I sat down to research hearing aids for the first time, it took me hours to figure out what questions to ask. I'm a fast learner, but as the saying goes, I didn't know what I didn't know.
Hearing health is now what I spend most days thinking about. I have more knowledge, but I also know what questions are important.
So think of this guide as a letter to my former self - "Here's what you didn't know, kid."
I've organized this guide as a step-by-step research process. You'll find links to resources I recommend you read or videos to watch.
I've tried to time the entire crash course to about 60 minutes. So grab a pair of headphones, buckle up, and let's go!
First stop, know your hearing loss.
(10 minutes)
Before discussing hearing aids or technology, you'll want to know what you are working with. If you don't have a hearing test, start with our five-minute test here.
I suggest you click download on the results screen to refer to your results later. Leave this tab open and come back when you are finished.
If you have a hearing test in-hand, you can skip this step.
Next, let's review the results.
(10 minutes)
With your hearing test complete, it's time to get familiar with the results. I suggest watching the video below. If you are in a hurry, you can jump to 2:30 where the video discusses typical hearing loss patterns. See if you can spot your hearing loss shape (I have a cookie-bite). You can also read more about types of hearing loss here.
Write down your hearing goals?
(5 minutes)
Now that you understand your hearing loss level and type (ie, moderate sloping or mild notch), it's worth thinking about any other personal aspects that are important for you. Some questions to get you started:
- Do you have hearing aids?
- Are you used to one brand?
- Do you want to reduce Tinnitus?
- Are you struggling with background noise?
- Are you looking for something that blends in?
- Is budget a significant factor for you?
- Would you like to have more control or more professional support?
If I had known to ask these questions when I started my search, I would have answered that I wanted a reasonably budget-friendly option with Bluetooth and lots of DIY controls but the possibility for care when needed. You might respond differently (that's the point).
Jot down a few notes to refer back to later in this exercise.
Consider your care model.
(10 minutes)
At this point, we'll shift focus from your hearing to your care options. Why concentrate on the style of care instead of technology? Your preference in care model will directly impact which types and brands of hearing aids you can access.
You have basically three options:
Option #1 Prescription
You'll visit a local doctor who will conduct a hearing test and use special software to program a hearing aid to match your prescriptive targets. This option is typically the most precise and the most expensive. Most of the top brands are only readily available through this format.
Option #2 Telehealth
A couple of leading brands offer telehealth programming at a distance. You'll take a hearing test online or send in a test you get locally. A professional will program your hearing aids to match that test and ship them to your door. The price for this service is typically 50% lower than local care. Jabra Enhance Select is my favorite telehealth option.
Option #3 OTC
If you want to program your hearing aids using a smartphone, you can purchase over-the-counter. OTC hearing aids were legalized in late 2022 and are popular for first-timers and budget shoppers. OTC is only a good option if you have mild-moderate hearing loss (double-check those hearing test results). Lexie B2 Powered by Bose is my favorite product in this category.
If you want more detail on this decision, take 5 minutes and watch this video.
Time to choose a hearing aid style (10 minutes)
Hearing aids come in three main styles.
- About 80% of wearers choose behind-the-ear for comfort and advanced tech
- About 20% choose in-the-ear for invisibility and convenience with glasses, masks etc.
- Wearers with profound hearing loss sometimes choose implanted hearing aids (Cochlear implants or Bone Conduction implants)
Take a few minutes to watch this video to learn more about styles and jot down the style that sounds right for you.
Create a product shortlist.
(15 minutes)
It's finally time to talk about brands and products. We are 45 minutes into this crash course, and you should now be ready to start your personal hearing aid shortlist. The upfront homework will make things way easier at this step.
If you are feeling ambitious you can go deeper on product technology options here.
We've broken the products below into three groups. Each group includes at least one option for in-the-ear and behind-the-ear hearing aids. If you are considering Cochlear implants, you'll want to switch to this guide.
- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
- 200+ hours each month spent researching brands and care options
- 100% independently owned and operated
We launched Soundly.com in 2022 to create a better starting point for the hearing health experience.
Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our research process here.
- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
- 200+ hours each month spent researching brands and care options
- 100% independently owned and operated
We launched Soundly.com in 2022 to create a better starting point for the hearing health experience.
Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our research process here.
Featured in this article
Group #1
Prescription Hearing Aids
These are our top four choices for prescription hearing aids. Oticon, ReSound, and Phonak are consistent leaders among the most popular behind-the-ear styles, and Starkey is a leader in custom in-the-ear products. You'll usually work with a local doctor to access these brands and products.
Phonak Infinio Sphere
Phonak Infinio Sphere
Phonak’s Infinio and Infinio Sphere models, released in mid-2024, quickly caught industry attention with groundbreaking features:
- Real-Time AI Processing: Phonak leads in AI innovation with its dual-chip architecture, powering real-time adjustments that make listening easier in complex, dynamic environments. This level of AI-driven sound processing sets Infinio Sphere apart as a top choice for clarity and adaptability.
- Extended Bluetooth Range: Enjoy hands-free streaming and calls with 2x the Bluetooth range, making Phonak an ideal pick for both iOS and Android users who value reliable connectivity.
- Waterproof and Durable Design: Built with an IP68 rating, Infinio Sphere withstands water exposure and daily wear, appealing to users with active lifestyles who want durability alongside performance.
Phonak’s Infinio line combines onboard AI with practical, user-focused features, making it an excellent choice for those seeking top-of-the-line performance and versatility in hearing aids.
Phonak Infinio Sphere receives highly positive reviews, with many users noting significant improvements over previous Phonak models and competing brands. Wearers praise its sound quality and robust Bluetooth streaming. The main complaints we found relate to the larger size and occasional automatic mode switching. Some highlights from our partners at ZipHearing.
- "Wearing these new Phonak Sphere Hearing Aids has been very comfortable and an easy adjustment for me. These are my first hearing aids and the sound with them on sounds very natural. I've been able to understand my friends in a crowded restaurant and have been able to turn off the closed captioning on my TV. The Bluetooth feature has worked well for both streaming music and phone calls. I haven't found any drawbacks yet!" - Eileen
- "I have been wearing hearing aids for 6 years. I started my journey with ReSound which lasted nearly 5 years. I then went to Costco and discovered Costco aids are fine for people with modest hearing loss, but I needed more. I then went with Phonak Sphere and have been very happy. I am active and discovered early on the aids I had purchased were being negatively impacted by sweat. Phonak replaced them with water resistant aids for a very small charge. I am very pleased with my new aids." - David
- "Sound quality is excellent. Definitely an improvement over previous HA. Still trying it out in noisy environments but I definitely see an improvement when in noisy situations in understanding speech." - Ken
- "I am currently wearing the Phonak Audio Sphere 90 hearing aids. Had them about two weeks now and the sound quality is very good. I am a bit frustrated with the Automatic program selection as it does not really seem to pick the correct program for the situation. I have not noted the sphere function working as of yet, even though I have been in a few very noisy situations. They are comfortable and only took a few days to adapt to the thicker design of the body. The battery life is exceptional. After wearing them for 15 to 16 hours they still have 45 percent batter life. The only other complaint is the charger case. It is not easy to get they in and almost kink the wires to the domes. I wish they were bigger like my previous Marvels." - Brian
- Top of the line sound processing (thanks in part to onboard AI)
- Best-in-class Bluetooth connection
- Highly water-resistant option available for active lifestyles
- Sphere is a premium product with an average price of $4,598 per pair.
- Shorter than average battery life of 16 hours per charge
- Phonak Sphere is larger than most hearing aids on the market (due to a larger battery and two onboard chips)
- Phonak Infinio is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss, your care provider may fit you with a custom earmold to reduce feedback
- If you have profound hearing loss, you may be a better fit for Phonak's high-powered Naída Paradise
- Phonak Infinio is a prescription device fit and programmed by a professional
- After an initial fitting, you can connect with your care provider remotely through the myPhonak app
- Phonak is one of our top reviewed products for background noise management
- Phonak Sphere Infinio uses a first-to-market onboard AI processing chip which makes up to 7 million adjustments per second
- Phonak Infinio comes in in a comfortable receiver-in-canal style that is easy to wear all day
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- Phonak Infinio offers a rounded, modern form factor and a comparable size to other leading devices
- Choose from a variety of colors including: Chestnut, sandalwood, sand beige, silver gray, graphite gray, velvet black, beige, champagne
- Phonak Infinio comes with rechargeable batteries only
- 24 hours on a 3-hour charge (including 80 min of streaming); 30 minute quick charge provides 6 hours battery life
- Standard charger uses inductive charging
- Phonak Infinio is among our top choices for Bluetooth capabilities
- Allows simultaneous connection to up to four devices
- Allows hands-free calling for both iPhone and Android devices
- Users can tap their hearing aid to answer calls
- Telecoil is available
- Infinio uses universal connectivity for all Bluetooth devices (other leaders use MFI and ASHA)
- Infinio offers 2X the Bluetooth range (distance from your device) compared to older models
- Phonak Infinio is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Infinio devices come with an onboard toggle switch for volume and program changes
- Phonak Infinio is water resistant with an IP rating of 68
- Infinio has even stronger waterproofing than previous models from the brand
- This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
- Remote care: Available through the Phonak app in coordination with your provider
- Customization: Volume, treble/bass, adjustable custom programs in the app
- Tinnitus masking: Available through your healthcare provider
- Find my hearing aid: N/A
- Health tracking: Tracks length of wear time and step count
Oticon Intent
Oticon Intent
Oticon Intent is one of the most popular hearing aids in the U.S., second only to Phonak, and offers a few standout features.
- First, its wide range of advanced sensors intelligently adapts to different environments, making it excellent at handling background noise. This advanced noise management puts Oticon in a race with just a few brands for the best sound management.
- Second, Oticon Intent’s devices are professionally programmed, providing highly customizable settings tailored to the user's unique hearing profile.
- Oticon Intent offers Bluetooth streaming from iPhone and Android and the ability to use Auracast when it is more widely available.
This combination of popularity, intelligent sound processing, and precise, in-clinic programming makes Oticon Intent one of the best on the market at this time.
Oticon Intent reviews are nearly all positive with most users reporting clear sound and strong underlying performance. Lower than 5-star ratings typically come down to ongoing challenges hearing in tough environments. A few sample reviews from our partners at ZipHearing:
- "I've had these Oticon Intent hearing aids for a couple of weeks now, replacing Phonak Audio Lumity hearing aids. My impression is that I am hearing sibilant sounds slightly better and hearing conversations in restaurants slightly better. Even slight gains mean a lot to me. I have moderate hearing loss in the upper registers (normal in the lower). Anything that improves comprehension is welcome. In addition, the design of these hearing aids makes them more comfortable for me than the Phonaks and I wear them all the time without noticing that they are in except very occasionally feeling a little itching in the left ear, which goes away if I take out the hearing aid for a moment and rub the area. I would recommend these hearing aids to others." - John
- "Certainly like the change of hearing clarity. Very simple to use without making adjustments due to background noises or audiences. Very comfortable and no feedback. Glad I moved forward with Oticon Intent." - David
- "These hearing aids are great for me. I am able to hear with no problem at all. they are just as good or better than another brand that I tried that cost over 3 thousand dollars more. they are doing fine and I use them everywhere. I am outside most of the time and they do fine by staying in and not having to worry about them falling out or getting knocked out of my ear." - Stephen
- "I have been wearing HA for over 10 years. Experience with COSCO and others. Although these took some getting used to, my conversational hearing has greatly improved. My husband and friends have noticed without my asking. Still have to get used to the sound of my own voice - which is strange to me - but patience prevails. The music setting works pretty well such that I have resumed playing piano - which I had abandoned. This was an unexpected element in my hearing impaired world! While no hearing aids can provide total hearing correction, I no longer feel isolated in conversational situations. Thank you to the engineers at Oticon!" - Arlene
- Well balanced and intuitive sound processing
- Bluetooth streaming from Android and Apple devices
- Offered with both rechargeable and disposable batteries
- Oticon Intent hearing aids start at $2,898 and can cost as much as $7,000 with walk in care
- Oticon Intent hearing aids require a visit to an in person audiologist and are not sold online
- Oticon Intent is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss, your care provider can fit you with a custom earmold to reduce feedback
- If you have profound hearing loss, you may be a better fit for Oticon Xceed
- Oticon Intent is a prescription device fit and programmed by a professional
- After an initial fitting, you can connect with your care provider remotely through the Oticon app
- Oticon Intent comes with a new, smarter operating system. Intent uses Oticon's Deep Neural Network to sort background noise from speech. Many users describe Oticon's sound quality as "relaxed", "natural" and "comfortable."
- The new 4D sensors give a customized listening experience for the user, and potentially enhanced clarity and balance.
- Oticon Intent is a very comfortable product with a wide-variety of possible earmolds, domes, and fits. Oticon Intent sits behind your ear with a receiver (speaker) inside the ear.
- Oticon Intent hearing aids sit behind the ear
- Oticon's smallest RIC hearing aid to date
- Intent comes in 9 colors including chroma beige, silver grey, silver, terracotta, chestnut brown, steel grey, diamond black, olive green, and sky blue
- Intent is only availabe in a rechargeable battery option at the moment.
- The rechargeable version of Oticon Intent gets 20 hours of power on a single 2-hour charge, even with streaming.
- Oticon Intent allows Bluetooth streaming, music listening, and phone calls across all models. iPhone users can take calls hands-free, and compatible Android users will also enjoy hands free calls.
- Oticon Intent uses Bluetooth LE and is Auracast-capable
- Oticon Intent is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Single push button
- Oticon Intent is water resistant with an IP rating of 68
- This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
- Remote care: included in the new Oticon Companion app
- Customization: volume, program change, streaming sound quality (treble/bass), SpeechBooster
- Tinnitus masking: your hearing care provider can create a tinnitus masking program
- Find my hearing aid: available in the app
- Health tracking: not available
ReSound NEXIA
ReSound NEXIA
ReSound Nexia stands out for its legacy of innovation and modern design. Here’s what makes it a top pick:
- Proven Expertise: ReSound has led the hearing aid industry with tech-first developments, from the earliest made-for-iPhone hearing aids to today’s Auracast-enabled models. With millions of users worldwide, ReSound brings trusted experience and reliability.
- Discreet Design: NEXIA is the smallest receiver-in-canal (RIC) hearing aid we’ve reviewed, offering a low-profile option that’s especially helpful if you wear glasses or prefer subtlety.
- Powerful Battery: With 30 hours of life on a single charge and a portable charger, Nexia provides extended wear and convenience, ideal for users who are on the go.
- Superior Background Noise Handling: Nexia’s advanced beam-forming tech and innovative in-ear microphone deliver exceptional clarity in noisy environments, making it one of the best in the market for handling complex soundscapes.
ReSound NEXIA combines sleek design with high-performing technology, ideal for those who want both discretion and power.
ReSound NEXIA receives strong reviews for its crisp sound quality. Some users note issues with Bluetooth connectivity on Android devices and slight discomfort from the in-ear M&RIE receiver. Read more reviews via our partners at ZipHearing.
- "I had gotten so used to diminished hearing, I had no idea what I was missing. I no longer say “can you repeat that” or “what?” And my phone rings in my ear and all I have to do is tap the unit behind my ear. No more fumbling to get me phone out of my pocket in time to answer." - Richard
- "I love my new Resound Nexia 9. They seem to pick up sounds my previous 5-year old hearing aids picked up and they seem to process background noise much better. I am very happy with my purchase." - Mitch
- "My new Nexia “ears “ are very comfortable behind the ears. They seemed very loud at first but I have adjusted and are obviously better than my old “ears” . The sound is clear and less tinny . I can hear a phone conversation very clearly using the Bluetooth ability, although I still need my phone very close for the caller to hear me. After a day of wearing my “ears” the left one hurts, I think from the wire, however I have not had a follow up appointment so that may be fixable. The right side is no problem." - Fiona
- "The rechargeable battery is a HUGE plus—no more keeping batteries on me at all times. The moisture resistance is another plus—no more bulky desiccant case. The charging case is small enough to be easily portable, but might be a bit uncomfortable in a pocket—maybe in a jacket pocket. It took me a few days to figure out a good workflow for getting the hearing aids to connect and stay connected to my Pixel 5 (listed on the manufacturer's website as compatible). The connectivity is good when it works but sometimes one of the hearing aids drops out and has to reconnect. I was not able to get them to connect to my work computer (a MacBook) using MFi." - Matt
- Great for background noise management
- Auracast compatible
- Small form factor and an optional 3rd microphone in the ear
- 30-hours of battery life
- More expensive compared to direct to consumer and OTC options
- NEXIA's in-ear M&RIE microphone is a bit larger and can be uncomfortable for some
- ReSound NEXIA is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss, your care provider may fit you with a custom earmold to reduce feedback
- If you have profound hearing loss, you may be a better fit for ReSound NEXIA BTE
- ReSound NEXIA is a prescription device fit and programmed by a professional
- After an initial fitting, you can connect with your care provider remotely through the ReSound app
- ReSound NEXIA is an excellent choice for background noise management. The optional M&RIE microphone that sits inside the ear adds additional intelligence and reduces handling noise from your hair or glasses.
- NEXIA hearing aids come with four onboard microphones that anayze and manage background noise in the most complex situations.
- ReSound NEXIA is a discreet and comfortable product, but some users with smaller ear canals find the M&RIE receiver uncomfortable in their ears. M&RIE can be removed by your care provider and replaced with a standard receiver.
- ReSound NEXIA hearing aids sit behind the ear
- NEXIA is 25% smaller than past ReSound products and is one of the smallest behind-the-ear style devices on the market.
- NEXIA comes in 8 colors, including, sparkling silver, champagne, gold, bronze, warm grey, graphite, espresso, deep black
- NEXIA comes with three battery options, including micro RIE rechargeable (30 hours), a larger disposable battery version (size 13), and a second disposable battery option (size 312).
- A rechargeable version of NEXIA is also available with a CROS (for single-sided deafness)
- NEXIA is one of the first hearing aids on the market to release Auracast-compatible hearing aids. Auracast will take a few years to roll out in public spaces. Still, once it is available, it will allow users to stream public announcements, movies, and other shared audio experiences directly to their hearing aids.
- Of course, NEXIA also allows standard Bluetooth streaming from iPhone and Android devices. iPhone users can take calls hands-free, while Android users must keep their phones close to pick up outbound audio.
- NEXIA uses Apple's MFI connection and Android's ASHA connection to stream content through Bluetooth
- NEXIA is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- NEXIA recharging cases use conduction charging, which is easier to handle
- NEXIA has an app feature that uses your phone camera to check that the hearing aids are in the ear properly
- ReSound NEXIA is water resistant with an IP rating of 68
- This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
- Remote care: After an in-office activation, the remote care option is available on the app
- Customization: Volume control, treble/bass, streaming treble/bass, programs
- Tinnitus masking: Customizable programs with a hearing care professional or use the Resound Relief app to experiment with masking noise
- Find my hearing aid: Yes, feature is included in the app
- Check my fit: An app feature from Resound to check the hearing aids are in the ear properly
Read our full review of the ReSound App here.
Starkey Edge AI
Starkey Edge AI
Starkey Edge AI takes the impressive Genesis AI platform and refines it, bringing even more functionality and ease to users. Here’s what makes it a standout choice:
- Top Battery Life – With over 50 hours on a single charge, Edge AI leads the industry for rechargeable hearing aids.
- Innovative Health Features – Includes health tracking, fall detection, and even real-time translation, pushing the boundaries of what hearing aids can do.
- Enhanced Sound Processing – Starkey has evolved “Edge Mode” into an all-day adaptive program, letting users benefit from smart sound adjustments seamlessly throughout the day.
Edge AI offers powerful tech with practical enhancements that support both hearing and health.
- Professionally programmed
- Long-lasting battery
- Smart health features
- U.S. based manufacturer
- Some find the Starkey app experience overwhelming
- Less audiologists are familiar with Starkey
- Costs $5,000 - $7,000 per pair
- Starkey Genesis AI is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss, your care provider may fit you with a custom earmold to reduce feedback
- If you have profound hearing loss, you may be a better fit for a BTE style (currently available in Starkey's previous generation, Starkey Evolv AI)
- Starkey Genesis is a prescription device fit and programmed by a professional
- After an initial fitting, you can connect with your care provider remotely through the Starkey app
- Starkey Genesis uses a deep neural network to effectively manage background noise. Starkey's devices are capable of making 80M adjustments per hour to match your environment
- Genesis AI's receiver-in-canal models are very comfortable for all-day wear. Your care provider will help you choose an earmold style that promotes comfort and effectiveness
- Starkey Genesis AI hearing aids sit behind the ear or inside-the-ear (read more on in-the-ear styles here)
- Genesis AI has a brand new futuristic design with smoother edges than previous models
- Choose between six faceplate colors: Brown, Chestnut, Medium Brown, Pink, Light Brown, and Black
- Starkey’s Genesis AI RIC RT is currently the industry’s longest-lasting lithium-ion rechargeable battery with up to 51 hours on a single charge (without streaming)
- The battery life is shorter, but still impressive at up to 41 hours with their smaller mRIC R style
- Starkey offers a disposable battery version of their devices with a 312 battery (changed every 7-10 days)
- Genesis AI allows Bluetooth streaming, music listening, and phone calls across all models. iPhone users can take calls hands-free, while Android users must keep their phones close to pick up outbound audio.
- Genesis AI uses Apple's MFI connection and Android's ASHA connection to stream content through Bluetooth
- Genesis is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Genesis recharging case uses a non-traditional configuration which may take some getting used to
- Genesis AI is water resistant with an IP rating of 68
- This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
- Remote care: available through the app with care provider coordination
- Customization: Edge Mode and adjustments in the app
- Tinnitus masking: programs can be created by your hearing healthcare provider
- Find my hearing aid: yes
- Health tracking: activity tracking
Group #2
Telehealth Brands
Two Telehealth brands currently lead the pack. If you want remote care's convenience (and lower prices), you'll love Jabra Enhance Select and Audicus. For in-the-ear fans, Audicus offers Telehealth care with Audicus Mini.
Jabra Enhance Select
Jabra Enhance Select
- Bluetooth enabled and rechargeable
- 100-day risk-free trial
- Nearly invisible with a sleek design
- Professionally programmed before shipping to your home
The Jabra Enhance Select 500 offers an impressive blend of clinic-grade technology, affordability, and user convenience. Here’s why it stands out:
- Professional-Grade Technology at a Lower Price: Jabra’s Enhance Select 500 provides the advanced sound quality of clinic-only brands like ReSound but at less than half the price.
- Professional Programmed Hearing Aids From Home: Jabra’s pre-programmed approach ensures a personalized fit without needing in-clinic visits—customers simply take or upload a hearing test, and Jabra's audiologists program the hearing aids before shipment.
- Seamless Bluetooth Streaming: Equipped with LE Audio, the Enhance Select 500 delivers high-quality, direct streaming for calls and media, with excellent sound quality and range.
- Purchase Perks: Jabra offers 100-day returns, unlimited remote adjustments, and seven-day-a-week customer support.
Overall
Users commend the Jabra Enhance Select 500 for its natural sound quality, discreet design, and effective customer support. Many report significant improvements in hearing clarity and comfort.
Positives
- Natural Sound Quality: "The sound quality is excellent, and the ability to adjust settings via the app is a great feature." — Timothy T.
- Discreet Design: "These hearing aids are virtually invisible and very comfortable to wear throughout the day." — Angel M.
- Customer Support: "The customer service team was incredibly helpful and guided me through the setup process with ease." — Damian.
Complaints
While the majority of feedback is positive, some customers have reported issues with device durability and the need for adjustments. However, these concerns are relatively infrequent compared to the overall satisfaction expressed by users.
For a comprehensive view of customer experiences, you can visit Jabra Enhance's review page.
- One of the most affordable and convenient ways to purchase online while maintaining professional care
- Comes with a 100 day free-return period
- Offers rechargeable batteries and Bluetooth streaming
- Remote care requires users to be somewhat tech savvy
- Jabra only offers styles that sit behind the ear
- Jabra Enhance Select is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss and struggle with feedback (squealing) you may need a custom earmold (not available through Jabra Telehealth)
- If you have profound hearing loss, you may be a better fit for a high-powered BTE style hearing aid (note available through Jabra Telehealth)
- Jabra is a remote care brand that programs and delivers your hearing aids through Telehealth
- Take or submit a hearing test and a Jabra professional will program your hearing aids and ship them to your door
- Three years of unlimited support is included with every purchase
- Jabra Enhance Select hearing aids come with the capability for remote adjustments. This feature means you don't need to ship your hearing aids back to get program updates
- Jabra Enhance Select is manufactured by GN Hearing (the makers of ReSound hearing aids)
- Jabra devices come with a strong set of background noise handling features and app controls
- Jabra Enhance Select comes in a small and comfortable receiver-in-canal style that is easy to wear all day
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- The form factor of Jabra Enhance Select is comparable to ReSound hearing aids
- Choose between five colors including: Sparkling Silver, Champaign, Gold, Bronze and Warm Grey
- Jabra Enhance Select offers three levels of technology. Select 500 and Select 300 come with rechargeable batteries and as of May 2024, Select 50 also comes with rechargeable batteries
- 30 hours on a full charge
- Comes with a portable charger (does not need to be plugged in)
- All Jabra Enhance Select technology levels allow Bluetooth streaming, music listening, and phone calls.
- Jabra Enhance Select 500 uses Bluetooth LE Audio (Auracast ready) and is handsfree for iPhone (11 and newer) and compatible Android models
- Jabra Enhance Select 300 allows iPhone users to take calls hands-free, while Android users must keep their phones close to pick up outbound audio
- Jabra Enhance Select 300 uses Apple's MFI connection and Android's ASHA connection to stream content through Bluetooth
- Jabra Enhance Select is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- If dexterity is a concern we recommend Select 300, which is larger and easier to grasp than the microRIE (Select 500)
- The Jabra Enhance Select charge case uses induction charging and is fairly easy to handle
- All levels of Jabra Enhance Select have an IP rating of 68
- These hearing aids can withstand dust and water submersion in one meter of water for up to 30 minutes
- Customization: Treble/bass, volume, microphone directionality
- Jabra Enhance Select includes Telehealth capabilities through the Jabra app
Audicus
Audicus
Audicus is a trusted name in hearing health, serving tens of thousands of customers. We chose Audicus for several key reasons:
- Affordable Access to Premium Technology: Audicus offers top-tier hearing technology from WSA and Sonova at nearly half the price of traditional options.
- Customized, Pre-Programmed Devices: Unlike self-fit OTC hearing aids, Audicus collects a hearing test from each customer and pre-programs the hearing aids before they ship, ensuring a tailored experience.
- Flexible Options and Unique Features: Audicus provides both in-ear and behind-the-ear models, setting them apart from other telehealth providers like Jabra (their main competitor). Additionally, they’re one of the only online hearing aid companies to offer single hearing aids instead of requiring a pair purchase.
Audicus has garnered a substantial number of customer reviews, reflecting a generally positive reception.
Overall
Customers frequently commend Audicus for its high-quality hearing aids and exceptional customer service. Many users highlight the significant cost savings compared to traditional providers.
Positives
- Affordability: "Audicus saved me $5,000 because the hearing aid place I've been going to for years wanted $7,200 for similar hearing aids." — Deanna J.
- Product Quality: "Over three years with only a single adjustment, good service and battery life, and very satisfactory performance, I'm a happy listener." — Stanley M.
- Customer Service: "Professional and friendly, Buzz showed he understood the legal obligations and listened to my needs." — William P.
Complaints
While the majority of feedback is positive, some customers have reported issues with product durability and the need for adjustments. However, these concerns are relatively infrequent compared to the overall satisfaction expressed by users.
For a comprehensive view of customer experiences, you can visit Audicus's review page here.
- Audicus hearing aids are programmed remotely which leads to lower prices and more convenience
- Audicus offers a diverse range of styles and pricing including an affordable in-the-canal product
- Audicus offers their products with a monthly subscription starting at $99
- Audicus offers a 100-day trial
- Audicus hearing aids do not come with hands-on support at a local clinic.
- Audicus hearing aids are more expensive than self-fit OTC alternatives like Sennheiser
Group #3
Over-The-Counter Brands
OTC hearing aid brands are a relatively new breed, but a few leaders have emerged with quality designs and excellent customer service.
Lexie B2+ Powered By Bose
Lexie B2+ Powered By Bose
Lexie leads the OTC hearing market in volume, with wide availability in pharmacies and strategic partnerships that make it highly accessible. Here’s why it stands out:
- User-Friendly App with Extensive Adjustments: Lexie’s app offers near-limitless adjustment options, ideal for users who want full control over their sound quality.
- Top-Notch Customer Service: Lexie excels in customer support, allowing users to connect quickly through the app for any assistance needed.
- Soundly Extras: Purchasing Lexie hearing aids through Soundly includes a complimentary audiology setup call, ensuring you start with a perfectly tailored fit.
Ease of Use and Setup
- Cindy B. – "After a lot of research on OTC hearing aids for my moderate hearing loss, I chose Lexie B2 Plus. I wanted rechargeable hearing aids that would link to my iPhone, and the price was affordable...One of the most exciting experiences I’ve had was hearing the birds in my backyard! It was almost completely quiet without them on."
- William – "These Lexie B-2's were easy to adjust per the app and proved to be superior to the more expensive ones, plus no trips to the doctor every week or so."
Sound Quality and Listening Experience
- Faith Li – "The Lexie B2 hearing aid doesn't get time to charge as I just love wearing them. I am grateful for the gift of hearing and that I no longer miss out on the moments."
- Listener T. – "The sound quality through the aids was fine, once I had them set appropriately. The noisy room filter allowed me to focus on the person in front of me in a restaurant."
Affordability and Value
- Carolyn – "I kept putting off getting hearing aids because they are so expensive and my insurance doesn’t cover them. Once the audiologist mentioned the high quality, I looked into them...What a difference they have made!"
- Kyle, MD – "The Lexie B2 Plus hearing aids are very good introductory hearing aids...The sound quality is excellent and extremely natural."
Challenges
- DJR-NJ – "Customer service and support were excellent! Unfortunately, I was unable to wear the devices because the wires were too short. They did respond quickly to my calls and sent the longest wires they make, but I still couldn't wear them long enough to judge their performance."
- James - "Android App on my phone kept dropping connection with the Lexie hearing aids. The app was more consistent on my iPad"
- Shopper A - "Android phone tries to play audio through hearing aids with No Way To Turn it off unless it's a phone call. Otherwise, you must turn your media volume off. Phone call through hearing aids mutes your microphone so caller can't hear you."
- Strong underlying technology
- Self-fitting using the Lexie app
- Affordable and rechargeable
- Only comes in one color
- Not for those with severe hearing loss
- Lexie B2 Plus - Powered by Bose is an OTC product appropriate for mild-moderate hearing loss levels
- If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
- Available for purchase online or at retail stores like Walgreens and Best Buy
- Does not require a prescription from a doctor
- Customize your hearing aids with an onboard hearing test and app-controls
- Lexie B2 Plus Powered by Bose is among our top-rated OTC hearing aids for overall value
- Technology from Bose does a great job managing background noise
- Comfortable receiver-in-canal style is great for all day wear
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- The form factor of Lexie B2 Plus Powered By Bose is comparable to leading prescription hearing aids
- Only available in grey
- Lexie B2 Plus Powered by Bose comes with rechargeable batteries and a portable recharge case
- 18 hours of wear on a single charge
- New recharge case carries an additional 18 hours of portable charge (without being plugged in)
- Lexie B2 Plus Powered by Bose added Bluetooth streaming for iPhones in 2023 and now with compatible Android™ devices
- Refer to the FAQs at LexieHearing.com to check if your Android™ device is compatible.
- Lexie B2 Plus Powered by Bose uses Apple's MFi protocol for connection
- Streaming functionality is designed for phone calls. While music and media streaming is possible, it is not optimal.
- Lexie B2 Plus Powered by Bose is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Lexie B2 Plus Less waterproof than industry leaders but still sweat and moisture resistant
- Take an onboard hearing test to customize your hearing aids
- Adjust directionality between “Everywhere” and “Front” modes so you can choose between hearing sounds around you or the sound that’s in front of you
- Manually customize treble/bass, volume and programs
Eargo
Eargo
Eargo has long set the standard for design in the hearing aid industry. Their compact devices, along with an intuitive app and thoughtful packaging, make Eargo a standout choice for early adopters. Here’s why we picked it:
- Invisible Design: The Eargo 7 is the smallest rechargeable hearing aid on the market, rivaled only by the Sony CRE-C20.
- Reduced Occlusion: Eargo’s patented “floating” ear tip design sits comfortably in the ear without causing occlusion, a common issue for in-ear hearing aid users.
- User-Friendly App: The Eargo app is easy to navigate, and it allows audiologists to remotely adjust your devices as needed, though most adjustments can be managed directly in the app.
Eargo has received numerous customer reviews, reflecting a generally positive reception.
Overall
Customers frequently commend Eargo for its discreet design, sound quality, and responsive customer service. Many users highlight the significant improvement in their hearing experience and the comfort of the devices.
Positives
- Discreet Design: "The Eargo hearing aids are virtually invisible, and no one can tell I'm wearing them." — James D.
- Sound Quality: "The clarity of sound is remarkable; I can hear conversations clearly even in noisy environments." — Charlie B.
- Customer Service: "Eargo's support team was incredibly helpful and guided me through the setup process with ease." — Rowdy G.
Complaints
While the majority of feedback is positive, some customers have reported issues with device durability and the need for adjustments. However, these concerns are relatively infrequent compared to the overall satisfaction expressed by users.
For a comprehensive view of customer experiences, you can visit Eargo's review page.
- Eargo is a tiny, rechargeable device that sits entirely inside the ear
- Eargo uses a unique design that prevents occlusion
- Eargo is self-fit using an app but offers remote support
- Only appropriate for those with mild to moderate hearing loss
- Requires some tinkering to fine tune the product
- Eargo is not Bluetooth enabled due to the tiny size
Engage From Lucid Hearing
Engage From Lucid Hearing
- Trusted brand supplying Sam’s Club hearing centers
- Engage model offers strong Bluetooth connectivity and Android/iPhone streaming
- Purchase online, self-program with Lucid app, and access free Sam’s Club adjustments
- Priced competitively at $799 per pair with rechargeable, Bluetooth, and custom-fit features
Lucid Engage may not have the brand recognition of OTC giants like Bose or Sony, but it’s one of the most feature-rich hearing aids on the market. Here’s why it stood out to us:
- Solid Technology: Lucid Engage offers rechargeable batteries and Bluetooth streaming on both iPhone and Android, making it a versatile choice for tech-savvy users.
- Convenient Support: With a long-standing partnership with Sam’s Club, Lucid provides free in-person support at over 500 Sam’s Club clinics, a unique advantage that ensures users have easy access to help if they need it.
- User-Friendly Customization: Lucid’s smartphone app (and Lucid shape feature) allows users to adjust settings for their specific hearing loss, making personalization simple and accessible.
Lucid Engage combines strong features with a reliable support system, making it a solid choice for users with mild-moderate hearing loss.
Improved Hearing Quality: Many users report a noticeable improvement in hearing quality, with better clarity in both everyday situations and noisy environments. They feel more engaged in conversations and social events with enhanced sound.
- "As soon as I took my evening walk with my dog, I could hear the crickets, the water running in the creek, and the leaves rustling in the woods among others nature sounds that I had forgotten about. They also work well when my wife talks, and even in a group setting in a restaurant." - Mark R.
Great Value for Price: Lucid Engage users appreciate the value they get for a fraction of the cost of traditional hearing aids. The affordability, combined with the robust smartphone app, is a strong draw.
- "The lucidshape app enables user to program the hearing aids for your specific hearing frequency deficiency. They are awesome!I was able to set them up better then the past audiologists ever did in the past. Also there customer support is staffed by experts in the U.S. who take the time to LISTEN to customer issues. Louis is a great support person. Thanks Lucid for providing a cost effective solution to my hearing loss." - William S.
Technical Limitations: Some users report issues with connectivity on certain phones, particularly when switching from Android to iOS, or needing to re-pair the device often.
- "I tried to connect them to my iPhone to listen to a podcast, and they couldn’t maintain a connection." - Joy C.
- "These connected for a while... maybe two months. But then they started to lose Bluetooth connectivity. It started with sound dropping out unexpectedly from one ear." - Jax
- Great overall value for the price
- Bluetooth streaming for iPhone and Android
- Rechargeable
- Self-fit
- Packaging and recharge case are less sleek than Sennheiser and Sony
- Some users report issues with the app and streaming
- Lucid Engage is an OTC product appropriate for mild-moderate hearing loss levels
- If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
- Available for purchase online or at retail stores like Walgreens, Best Buy and Sam's Club
- Does not require a prescription from a doctor
- Customize your hearing aids with an onboard hearing test and app-controls \
- Optional upgrade to a prescription device at a local Lucid Hearing center (inside Sam's Club)
- Lucid offers strong underlying technology based on over a decade of manufacturing for Sam's Club
- Lucid Engage is slightly less effective than leading prescription devices in background noise (Engage is also significantly more affordable)
- Comfortable receiver-in-canal style is great for all day wear
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- The form factor of Lucid Engage is comparable to leading prescription hearing aids
- Available in gray, black and beige
- Lucid Engage comes with rechargeable batteries or non-rechargeable batteries (for a lower cost)
- The rechargeable model comes with a convenient portable, conduction-based recharge case
- 30 hours of wear on a single charge
- Disposable battery options use a size 312 battery (lasts for 7-10 days)
- Lucid Engage lets you choose between Android and iPhone streaming at purchase
- Lucid Engage is our top choice for OTC hearing aids that stream Bluetooth
- Both the rechargeable and non-rechargeable versions come with streaming capabilities
- Lucid Engage is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- If dexterity is a concern we suggest you opt for the rechargeable model vs the disposable battery model
- These hearing aids are not waterproof. Avoid moisture if possible
- Take an onboard hearing test to customize your hearing aids
- Manually customize treble/bass, volume and programs
That's a wrap.
If you've stuck with me this long, you should have a hearing test, some notes on preferences, and an idea of your preferred care model and style. You might even have a shortlist of brands to investigate further.
If you still have questions, rest assured that this site is full of answers on topics like tinnitus management hearing aids for music, and ultra-low-cost options like Audien and Nano.
Ask your questions in the search bar on the right-hand corner of the site, or head here to compare more hearing aids side-by-side.
We hope this 60-minute crash-course has been helpful. If you have comments or questions, feel free to email us at hello@soundly.com.
