Key Takeaways:
- Costco does not offer CROS hearing aids.
- Asymmetric or unilateral hearing loss patients should see an audiologist.
Throughout my career working with patients experiencing unilateral or asymmetric hearing loss, I've witnessed how hearing technology can improve quality of life. A common challenge for individuals with this type of hearing loss is navigating social situations where background noise is present, such as dinner parties or commuting in a car.
This is where the CROS (Contralateral Routing of Signal) hearing aid system can make a difference. It's designed to pick up sound from the poorer hearing side and wirelessly transmit it to the better ear, providing a more balanced and natural hearing experience. Costco is a compelling option for many, due to its combination of affordability and accessibility. However, despite its range of hearing technology options today, Costco does not offer CROS devices. In this post we'll break down everything you need to know about where to find CROS technology.
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- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
- 200+ hours each month spent researching brands and care options
- 100% independently owned and operated
We launched Soundly.com in 2022 to create a better starting point for the hearing health experience.
Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our research process here.
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Understanding Costco's Offering
Costco offers leading hearing aid technology from leading brands like Jabra Philips and Rexton. The parent companies of those brands offer CROS models in local audiology clinics but not in Costco. Why the difference? The heart of the issue lies in the specialized needs of patients requiring CROS devices.
Before selecting a CROS hearing aid, patients must undergo a thorough evaluation to exclude any medical conditions that may contribute to or cause their hearing loss. This evaluation often necessitates referral to an Ear, Nose, and Throat (ENT) specialist.
Most of the hearing aid providers at Costco are licensed hearing aid dispensers rather than audiologists. While they are skilled in fitting standard hearing aids, they do not possess the medical qualifications needed to diagnose or manage mixed, conductive, or complex types of hearing loss.
This is a critical distinction, as it ensures patients receive comprehensive care suited to their specific needs. For practical reasons, therefore, patients with these more complex hearing requirements are referred out to specialized medical professionals.
This strategic choice by Costco underscores a commitment to ensuring that individuals with hearing loss receive proper medical evaluation and the most appropriate treatment options.
While it may limit the availability of certain types of hearing aids within their stores, it ultimately serves the best interest of the patient, aligning closely with an ethical approach to hearing care.
Where to Turn Next
If you can't find a CROS at Costco, then what are your alternatives? Your next step would be to visit an audiology clinic or ENT outside of Costco. An audiologist will be able to guide you on the best course of action for your specific hearing needs.
If you're looking for more information about CROS and BiCROS technology, check out this article.
Final Thoughts
While it might be disappointing to learn that Costco does not supply these devices, remember that this decision is rooted in professional, appropriate care. It’s important to pursue a path that ensures your unique needs are met with personalized attention.
Seeking guidance from highly trained hearing professionals, such as audiologists and ENT specialists, opens the door to a tailored hearing solution that can significantly improve your quality of life. These experts are your allies, equipped with the knowledge and technology to transform your hearing experience. Remember, the right support system can make all the difference in your hearing health journey.
