Starkey is the 5th largest hearing aid maker globally and the only leading hearing aid manufacturer based in the U.S. The brand makes popular products like Starkey Genesis AI and they are widely viewed as the leader in custom-molded devices.
Recently Starkey announced an OTC hearing aid called Start Hearing one. The product comes with some significant caveats.
Here's what we know.
- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
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- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
- 200+ hours each month spent researching brands and care options
- 100% independently owned and operated
We launched Soundly.com in 2022 to create a better starting point for the hearing health experience.
Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our research process here.
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Starkey is Not a Big Fan of OTC Hearing Aids
Starkey has been publicly reluctant about the FDA's recent move to allow over-the-counter hearing aids. In a recent interview, the CEO of Starkey, Brandon Sawalich, clarified the company's position.
"Personally, I don't believe in OTCs; it's a way of getting around audiologists...These devices do not fit with the Starkey philosophy, but we will manufacture them. It will be one more option for our patients."
As Sony, Jabra, Bose, and other leading companies lend their name to new OTC devices, Starkey is joining the party with Start Hearing one. Start Hearing One is a simple hearing aid that could be compared to Lexie B1 Powered by Bose or Sontro (more on the differences below).
In theory, Start Hearing one is a promising OTC hearing aid option since it comes from one of the most respected names in hearing health.
But there are some caveats.
Start Hearing One is Only Available At Local Hearing Clinics
If you go to the Start Hearing website, you'll find that Start Hearing One is unavailable. Instead, you'll be prompted to enter your zip code to find a local provider.
I called the Start Hearing team, and they shared that Starkey currently only sells these lower-priced hearing aids through local audiology offices instead of retailers like Walgreens, Walmart, and CVS. Right now, you can't buy Start Hearing One online.
Ultimately this "OTC" hearing aid isn't really available unless you visit a doctor.
I respect Starkey's commitment to the audiologist's role in the hearing aid process. While I think the term "OTC" is a stretch, I'm confident that wearers who end up in the device will have excellent service and respectable underlying technology.
So Are Start Hearing One Hearing Aids Good?
Start Hearing one hearing aids come from one of the world's most respected names in hearing. The devices offer Bluetooth streaming from some phones and come with dual microphones.
The big drawback to Start Hearing one is that the devices are not customizable to your hearing loss.
Bose, Sony, Jabra, Eargo, and other OTC leaders have built-in technology that allows personalization based on your specific hearing loss needs. In contrast, Start Hearing one offers four pre-set sound settings.
Start Hearing one devices use a disposable battery that will need to be replaced every 5-7 days.
Final thoughts
I respect Starkey for its history of innovations and ongoing leadership in custom-molded devices. I also like that Starkey is U.S. based.
In time Starkey will continue to explore new models of care and price options, but Start Hearing one isn't a product I'd be quick to suggest to friends or family. It's probably ok, but I wouldn't choose Start one over the other exciting options on the market.
I hope you've found this information helpful! If you've tried Start Hearing one we'd love to hear from you—send me a note at hello@soundly.com.
