Soundly Return Policy
At Soundly, your satisfaction is our priority. We understand that sometimes things don’t work out, and we’re here to help! That’s why we offer a 45-day return policy to ensure you have plenty of time to decide if your purchase is the right fit for you.
How It Works
You have 45 days from the day your product arrives to return it for a full refund, no questions asked. If you’re not completely satisfied with your purchase, we’re happy to help you through the return process.
How to Start a Return
Getting started is easy! Just reach out to us:
- Email: hello@soundly.com
- Phone or Text: 1 (213) 460-1310
Once you contact us, we’ll provide you with a prepaid return shipping label and clear instructions on how and where to send your package. It’s that simple!
A Few Things to Note
- Returns must be initiated within 45 days of receiving your product.
- The product must be returned in its original packaging and in the condition you received it.
- We process refunds as soon as we receive the returned item, and it can take a few days for the funds to appear in your account, depending on your payment provider.
If you have any questions at all, don’t hesitate to get in touch. Our team is here to ensure that your experience with Soundly is seamless from start to finish.
Thank you for choosing Soundly!