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Your fitting appointment is confirmed!

Your confirmation email includes your device and appointment details. Your device will be shipped directly to your provider, who will fit and personalize it to your hearing needs at your appointment.
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Need help with your appointment? Call Soundly at 1 (833) 853-0506

Explore What Happens Next
your path to better hearing

Here’s what happens next

01
Order your hearing device online
Pick your preferred device and we’ll ship it to the provider you selected.
02
Attend your appointment
Your device will be there waiting. The provider will test your hearing and custom fit your device.
03
Start hearing your best
Leave your appointment with a device that’s personalized to you, plus support to help you adjust.
Get ready for your visit

What to expect at your hearing appointment

This is a one-stop visit—no separate trips or extra prep. Just show up and our provider will walk you through the testing, fitting, and any necessary adjustments.

  • Hearing test: Your provider will evaluate your hearing to understand your hearing health
  • Device fitting: The provider will use the results of your hearing test to adjust your hearing device to your ears and hearing profile
  • Time needed: The hearing appointment will last about 60 minutes
  • What to bring: A photo ID and your confirmation email

Frequently asked questions

How long will my appointment take?
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Most appointments last about 60 minutes, covering both your hearing test and personalized device fitting.

What if I need to reschedule my appointment?
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You can reschedule anytime by calling us at 1 (833) 768-6359. We just ask that you do so 48 hours before your scheduled appointment.

Will my device really be ready when I arrive at my appointment?
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Yes. We ship your device directly to your selected provider before your appointment, so it’ll be there waiting for you.

What if my device needs adjustments after the appointment?
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That’s normal. Your provider can fine-tune your settings at your appointment, and you can also request follow-up adjustments afterward.

Is the hearing test and device fitting included in what I’ve already paid?
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Yes! Your hearing test and fitting are both included in your device purchase—no extra cost required.

What should I bring to my appointment?
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A photo ID and your confirmation email, which includes your device and appointment details.

What if I have questions before my appointment?
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If you have any questions before heading to your appointment, call us at 1 (833) 768-6359 and our expert team can help.