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Lexie B2 Plus - Powered By Bose Review

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Blake Cadwell
Blake Cadwell

Blake Cadwell is a hearing aid wearer and co-founder at Soundly. He regularly tests and reviews hearing technology to share his experience with Soundly’s readers. Blake's research and perspectives have been featured in the The New York Times, Washington Post, LA Times, AARP and FastCompany.

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Affordable
Behind the Ear
OTC
Rechargeable
New In 2024
Best for Mild to Moderate Hearing Loss
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Lexie B2+ Powered By Bose

4.7
557 reviews
$899 / pair
$899 / pair $999 / pair
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Lexie B2 Plus Powered by Bose: Our Top-Ranked OTC Hearing Aids for Ease of Setup and Customer Service

The Lexie B2 Plus Powered by Bose is one of our favorite mid-priced over-the-counter (OTC) hearing aids. These FDA-cleared, Bluetooth-enabled devices offer streaming of phone calls for both iOS and Android users. Lexie B2 Plus devices carry 18 hous of charge each day and the included charging case provides up to an additional, portable charge without being plugged in.

Currently the top-selling OTC hearing aid in the U.S., the Lexie B2 Plus earns our top ranking for its user-friendly setup, robust app and exceptional customer service.

Background

  • Bose created the clinically-proven method for hearing aid wearers to program their own devices using a smartphone app.
  • Bose then formed a partnership with Lexie Hearing which provides unlimited, on-demand support from award-winning Lexie Experts. 
  • Customers can purchase Lexie B2 Plus hearing aids without a doctor's prescription at some local retailers like Walgreens or here on soundly.com.


What makes Lexie B2 Plus Special?

  • Intuitive Lexie App: The free Lexie app offers an impressive level of control and customization. Through self-tuning and a wealth of educational resources, the app guides you through your hearing aid setup and adjustment period. Standout features include easy-to-use directionality controls, adjustments for Treble, Bass, World Volume, and Balance, and direct access to customer service via live video, chat, or phone support.
  • Self-Fitting: One of the key advantages of the Lexie B2 Plus is its self-fitting capability. Using the Lexie app, you can fit, tune, and adjust your hearing aids to meet your individual needs, achieving audiologist-quality customization. The package includes three different sizes of open and closed domes and a size 2 RIC (receiver-in-canal) wire to help you find the most comfortable fit. If you need a different size RIC wire, Lexie offers a free replacement within the first 45 days of ownership.
  • In-App Hearing Test: The in-app hearing test is a convenient feature that allows you to tailor your hearing aids to your unique hearing profile. After taking the test, the app provides optional recommended settings, enabling precise self-tuning.
  • Background Noise Management: The Lexie B2 Plus is strong in noisy environments, thanks to its advanced noise management technologies and feedback cancellation. The dual microphones can switch between "Everywhere" and "Front" modes, giving you the flexibility to focus on sounds from all around or just in front of you, enhancing your listening experience in various situations.
  • Rechargeable: With a quick 3-hour charge, the Lexie B2 Plus provides up to 18 hours of use, ensuring a full day of better hearing. The included charging case has its own battery, offering an additional full charge for your hearing aids when you're on the go.
  • On-Device Volume Controls: Each hearing aid is equipped with a toggle switch for easy volume adjustments and power control. Voice prompts notify you when you've reached the maximum and minimum volume levels, adding to the overall ease of use.
  • Research-Backed Performance: Lexie devices were used in a recent study from the Journal of the American Medical Association which found similar outcomes between over-the-counter and prescription programming methods, highlighting the efficacy of Lexie's hearing aids and app. This research supports the quality and reliability of the Lexie B2 Plus, reinforcing its status as one of the top choices for OTC hearing aids.
  • Award-Winning Customer Service: You’re covered with unlimited, on-demand support – via phone, live video, or live chat. Lexie Experts support with setup during the first 45 days of ownership and are available ongoing for trouble-shooting, questions and maintenance.
  • Warranty: Lexie B2 Plus hearing aids come with a 1-year warranty that covers manufacturing and performance defects. Within that 1-year period, if you find your hearing aids to be defective, Lexie will repair or replace them free of charge. 

Who is this product for? 

We find that Lexie B2 Plus is great option for folks with mild-moderate hearing loss who appreciate simple setup process and strong all-around features. Many of our customers compare Lexie B2 Plus to Sennheiser All Day Clear. Shoppers with severe/profound hearing loss typically get better results through a local clinic.

If you aren't sure which product is best for you, text or email our team for a personalized recommendation.

Our Take

The Lexie B2 Plus offers sound quality comparable to the Sennheiser All Day Clear and Jabra Enhance Select. While we give Sennheiser a slight edge in handling background noise, both options are excellent, and personal preference will ultimately play a significant role in choosing the best one for you. You can't go wrong between these choices.

The Lexie B2 Plus has an edge over alternatives for its robust smartphone app, easy setup, and award-winning customer service. There's a reason this hearing aid has climbed to the top spot among OTC sellers in the U.S.

Pros 👍
  • Strong underlying technology
  • Self-fitting using the Lexie app
  • Affordable and rechargeable
  • Bluetooth for iPhone and Android
Cons 👎
  • Only comes in one color
  • Not right for those with severe hearing loss
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Soundly Scorecard
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Hearing Loss Level 🔊
Mild - Moderate
  • Lexie B2 Plus - Powered by Bose is an OTC product appropriate for mild-moderate hearing loss levels
  • If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
Care Type 🏥
Over-The-Counter
  • Available for purchase online or at retail stores like Walgreens and Best Buy
  • Does not require a prescription from a doctor
  • Customize your hearing aids with an onboard hearing test and app-controls
Sound Quality 🔊
Strong in Background Noise
  • Lexie B2 Plus Powered by Bose is among our top-rated OTC hearing aids for overall value
  • Technology from Bose does a great job managing background noise
Comfort 🦻
Very Comfortable For All-Day Wear
  • Comfortable receiver-in-canal style is great for all day wear
Style  💫
Behind The Ear
  • Sits behind the ear with a receiver (speaker) that reaches into the ear canal
  • The form factor of Lexie B2 Plus Powered By Bose is comparable to leading prescription hearing aids
  • Only available in grey
Battery 🔋
Rechargeable
  • Lexie B2 Plus Powered by Bose comes with rechargeable batteries and a portable recharge case
  • 18 hours of wear on a single charge
  • New recharge case carries an additional 18 hours of portable charge (without being plugged in)
Connection 📡
Bluetooth Available
  • Lexie B2 Plus Powered by Bose added Bluetooth streaming for iPhones in 2023 and now with compatible Android™ devices
  • Refer to the FAQs at LexieHearing.com to check if your Android™ device is compatible.
  • Lexie B2 Plus Powered by Bose uses Apple's MFi protocol for connection
  • Streaming functionality is designed for phone calls. While music and media streaming is possible, it is not optimal.
Dexterity Level 🤏
Average
  • Lexie B2 Plus Powered by Bose is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
Waterproof Level 💦
IP57
  • Lexie B2 Plus Less waterproof than industry leaders but still sweat and moisture resistant
App features 📱
Has An App
  • Take an onboard hearing test to customize your hearing aids
  • Adjust directionality between “Everywhere” and “Front” modes so you can choose between hearing sounds around you or the sound that’s in front of you
  • Manually customize treble/bass, volume and programs
What's Included
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1 x Pair Lexie B2 Plus hearing aids Powered by Bose

1 x Charging case

1 x Wire sizing tool

1 x USB Type-C to USB-A cable

3 x Pairs open domes (Size 1, 2, 3)

3 x Pairs closed domes (Size 1, 2, 3)

1 x Cleaning brush with magnet

1 x Pack Wax Guards (8 per Pack) 

1 x User Manual and Quick Start Guide

Return Policy
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Lexie B2 Plus hearing aids come with a 45-day risk-free trial

How It Works
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  • Purchase Lexie B2 Plus hearing aids on this page or over the phone.
  • Your hearing aids will be shipped to your home along with batteries and setup instructions.
  • A Lexie expert will guide you through the full setup process and answer any questions you may have.
  • Use the app for ongoing updates to volume and programs.
  • Your purchase comes with lifetime support via text, call or video.
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Name

Full Review

Blake Cadwell
Written by
Blake Cadwell

To better understand Lexie B2 Plus- Powered by Bose, it's worth going back in time to look at the story behind the brand. 

After playing around with the idea of a hearing aid for years and even launching a non-traditional but beloved hearing product called Hearphones, Bose finally launched a traditional receiver in canal device In 2021. The launch was big news in the hearing health world. Not only was a major household audio brand entering the hearing aid market, but Bose hearing aids were customized using an app - no doctor's visits were required. 

Within less than a year, the enthusiasm for Bose hearing aids turned to disappointment when the brand announced it would close its health division amidst significant layoffs. 

But that wasn't the end of the story. In the summer of 2022, a hearing care startup, Lexie, inked a deal with Bose to use their underlying technology within a new product called Lexie B1 Powered by Bose. The product announcement couldn't have been timed better as just a few months later, the FDA finalized its guidelines for a new class of OTC hearing aids in the U.S. 

A rechargeable Lexie B2 later joined Lexie B1 and, most recently, Lexie B2 Plus. 

Alright, you're caught up. So, let's talk about the Lexie B2 Plus product. 

Product Style

Lexie B2 Plus comes in a rechargeable receiver-in-canal style that is very discreet in most ears. I'm a fan of the decision to put Bose tech into a traditional hearing aid format instead of a headphone or earbud-style since RIC hearing aids tend to be much more comfortable for all-day use.

Lexie B2 Plus uses a unique angled wire design that helps keep the device in place. Most people appreciate the design, but some readers complain that the sharp angle is uncomfortable during long days.

Rechargeable Batteries

Bose disposable vs rechargeable batteries
Lexie B2 Plus Comes With A Portable Recharge Case

B2 Plus has rechargeable batteries that last around 18 hours on a single charge. The new B2 Plus also comes with a portable charger for an additional 18 hours. If you are on a budget or prefer disposable batteries, you might consider Lexie B1 for $150 less per pair.

Programming and Setup

Lexie B2+ uses a test to set the original program and dials to adjust volume and frequency.

The Lexie setup process is not unlike other consumer technology. The B2 Plus product ships in a compact and well-designed box with a pair of hearing aids and some accessories inside. Every purchase comes with six different dome types (three open and three closed) to match your ear canal size and preference.  

Unlike traditional hearing aids programmed by an audiologist, Lexie B2 Plus devices have a smartphone app that administers a clinically validated hearing test through the hearing aid itself and then updates your hearing aids in real-time based on your results.

Once you have your base program in place, you can update the sound quality of your hearing aids using a simple app interface that controls treble and base along with amplification.

It's worth noting that Lexie B2 Plus is best for those with perceived mild-to-moderate hearing loss.

Customer Service and Care

Lexie offers access to customer service 6-days a week.

Customer service and follow-up care are where Lexie excels. The Lexie team offers 6-day-a-week access to customer service agents who can help troubleshoot issues in real time. Lexie's service earns them above-average customer reviews on Google, Amazon, and other retail sites like Best Buy.

Where to purchase Lexie B2 Plus hearing aids. 

Lexie B2 Plus - Powered by Bose is officially sold over the counter at select retailers and online. Purchase Lexie B2 Plus hearing aids here or via text or phone call at 1 (213) 460 1310.

Final Thoughts

Lexie B2 Plus - Powered By Bose offers solid technology with great value. The sound quality in Lexie's technology is not quite as advanced in challenging background noise situations as top-end products like ReSound NEXIA or Phonak Lumity, but it's within striking distance. That's impressive for a product that retails for 1/5th the price and cuts down on doctor visits. 

The actual decision for prospective hearing aid wearers may come down to the care model. Lexie lets users to program their own devices through an app instead of working with a professional who does the programming for them. For some wearers, that independence is perfect; for others, it's not a great fit. 

Lexie B2 Plus is a product we happily recommend to friends and colleagues who are comfortable with self-fitting tech and want to save some money while choosing a trusted brand. 

Blake Cadwell
Written by
Blake Cadwell
Amy Sarow, AuD, CCC-A
Reviewed by
Amy Sarow, AuD, CCC-A

Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.

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