To better understand Lexie B2 Plus- Powered by Bose, it's worth going back in time to look at the story behind the brand.
After playing around with the idea of a hearing aid for years and even launching a non-traditional but beloved hearing product called Hearphones, Bose finally launched a traditional receiver in canal device In 2021. The launch was big news in the hearing health world. Not only was a major household audio brand entering the hearing aid market, but Bose hearing aids were customized using an app - no doctor's visits were required.
Within less than a year, the enthusiasm for Bose hearing aids turned to disappointment when the brand announced it would close its health division amidst significant layoffs.
But that wasn't the end of the story. In the summer of 2022, a hearing care startup, Lexie, inked a deal with Bose to use their underlying technology within a new product called Lexie B1 Powered by Bose. The product announcement couldn't have been timed better as just a few months later, the FDA finalized its guidelines for a new class of OTC hearing aids in the U.S.
A rechargeable Lexie B2 later joined Lexie B1 and, most recently, Lexie B2 Plus.
Alright, you're caught up. So, let's talk about the Lexie B2 Plus product.
Lexie B2 Plus - Powered by Bose
Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.
Lexie B2 Plus comes in a rechargeable receiver-in-canal style that is very discreet in most ears. I'm a fan of the decision to put Bose tech into a traditional hearing aid format instead of a headphone or earbud-style since RIC hearing aids tend to be much more comfortable for all-day use.
Lexie B2 Plus uses a unique angled wire design that helps keep the device in place. Most people appreciate the design, but some readers complain that the sharp angle is uncomfortable during long days.
B2 Plus has rechargeable batteries that last around 18 hours on a single charge. The new B2 Plus also comes with a portable charger for an additional 18 hours. If you are on a budget or prefer disposable batteries, you might consider Lexie B1 for $150 less per pair.
Programming and Setup
The Lexie setup process is not unlike other consumer technology. The B2 Plus product ships in a compact and well-designed box with a pair of hearing aids and some accessories inside. Every purchase comes with six different dome types (three open and three closed) to match your ear canal size and preference.
Unlike traditional hearing aids programmed by an audiologist, Lexie B2 Plus devices have a smartphone app that administers a clinically validated hearing test through the hearing aid itself and then updates your hearing aids in real-time based on your results.
Once you have your base program in place, you can update the sound quality of your hearing aids using a simple app interface that controls treble and base along with amplification.
It's worth noting that Lexie B2 Plus is best for those with perceived mild-to-moderate hearing loss.
Customer Service and Care
Customer service and follow-up care are where Lexie excels. The Lexie team offers 6-day-a-week access to customer service agents who can help troubleshoot issues in real time. Lexie's service earns them above-average customer reviews on Google, Amazon, and other retail sites like Best Buy.
Where to purchase Lexie B2 Plus hearing aids.
Lexie B2 Plus - Powered by Bose is officially sold over the counter at select retailers and online. We recommend that customers purchase Lexie products directly through their website here.
Lexie B2 Plus- Powered By Bose offers solid technology with great value. The sound quality in Lexie's technology is not quite as advanced in challenging background noise situations as top-end products like ReSound NEXIA or Phonak Lumity, but it's within striking distance. That's impressive for a product that retails for 1/5th the price.
The actual decision for prospective hearing aid wearers may come down to the care model. Lexie requires users to program their own devices and navigate an app instead of working with a professional who does the programming for them. For some wearers, that independence is perfect; for others, it's not a great fit.
Lexie B2 Plus is a product we happily recommend to friends and colleagues who are comfortable with self-fitting tech and want to save some money.