"I like 'm. But one hearing aid -- the left one--will not charge well and always runs out first."

"Tried it in different environments (quiet, noisy) and very pleasant and clear sounds. The only drawback is that after two weeks use one of the hearing aids had charging issues and it has been returned and I admitted waiting for the replacement."

"I was in my trial period on a pair of $4,000 "top of the line," doctor-prescribed hearing aids but decided to try Sony anyway. I am pleasantly surprised. I hear well and they are extremely easy to use. "

"E-10 became available, so I returned the Jabras and got these. They're not perfect, but they're a big help."

"Likes? Delivery was quick, setup was easy and you can fine tune the audio parameters any time with the cellphone app. Dislikes? No Bluetooth Android connectivity so I can't use them as earbuds for my phone or TV. You have to get the hearing aids in just the right position to charge, not so easy in the dark."

"Bought these when they first came out. I have mild to moderate hearing loss. I returned a pair of brand name expensive RIC hearing aids as they weren't being adjusted to my satisfaction. The Sony's are better for me in nearly every respect. They are easy to install and easy to self adjust."

"Doesn't work well with Iphone, charging case is defective, support is non existent. For this much money I should have just spent a little more and gone to an audiologist."

"I have tried several other brands and returned them all. These are very flexible as they act as Bluetooth earbuds as well as hearing aids. For $1200 I thought they’d have been better at each. Sony support has been ‘ok’, not great"

"I recently purchased this product and am very happy with the ability to fine tune them from my phone. They meet my prescriptive hearing needs as well as the 6k pair I tested out for a while.."

"needs moore base and midtone less treble charge case awful--charge connector in case too small -hard to get it centered for charging----also case needs to hold aids on correct charging position when closed- for travel case needs a tight click close"

"Hearing assist adequate but not great. Bluetooth enigma is significant issue. Very nature of Bluetooth design is a constraint but app and case install for reset aggravates retry when reset of Bluetooth is necessary."

"There have been above my expectations. A little challenging to set-up the app at first but once done, it has excellent control and adjusments. Sound quality is excellent and the versitily of the various size click sleeves allow you to find a good fit. The sound quality is as good if not better than prescription hearing aids at 2-3x the price of the CRE-E10. I just wih they would offer a more natural color selection as the only option is black. They are still pretty discreet in the ear as they look just like the Sony earbuds. Overall, very happy with the product."

"Improved my quality of life I can hear so much better now"

"I replaced expensive behind-the-ear hearting aids with these, and I find that the sound quality is at least as good, maybe better! I like the in-ear aspect, and am able to hear sounds in front of me better than with the behind-ear models. My only complaints are that the aids are black, and quite visible - I wish they were available in more of a flesh color, and that you have to carefully place them in the charger so they make contact. Overall, however, I'm very happy with this purchase."

"The CRE-E10 give me everything I want. I wanted a rechargeable model. I was worried about whether they would stay in my ears and the package came with the small click sleeves installed and they worked well, although there are three other sizes included. The aids are set up and controlled through the Sony Hearing Control app on my iPhone. I am not a techie but I had no problem with the setup. After setup the options for the aids—volume, directional hearing control—and battery are accessed through the app. These aids make my hearing so much better. "

"I bought this OTC CRE10 hearing aid, and after setting up with on line chat it started working straight away without need for adjustments. Tried it in different environments (quiet, noisy) and very pleasant and clear sounds. The only drawback is that after two weeks use one of the hearing aids had charging issues and it has been returned and I admitted waiting for the replacement"

"The first two months of use of my Sony CRE E10 OTC Hearing AIDS have been wonderful. I now discern consonant sounds accurately, improving my quality of life."

"Years of rock concerts and power tools have taken their toll. I went to an audiologist, but don't want to spend the "discounted" $4,500 for hearing aids, unless I have no other option. I tried Livelys first, since it was a couple of months before OTC were available. I wasn't impressed - too much background noise and not enough improvement in speech. Then I tried the Jabras - they were about the same as the Livelys, but at half the price. Finally the E-10 became available, so I returned the Jabras and got these. They're not perfect, but they're a big help. Sound quality is much better than the other two OTCs I tried. Thery're not quite as good as the audiologist ones I tried, but there's not a $3,000 difference, so I'm keeping them and wearing them daily. I like the wireless, in ear function, but wearing them is very obvious (I don't really care). It would be nice if there was a button to answer the phone by touching the hearing aid instead of pulling my phone out and answering it there. The setup was easy and mostly effective, but having slider controls to make adjustments would be much better. I've had to re-pair them a couple of times, but I think that goes with bluetooth technology."

"I tried hearing aids from a popular online supplier. I was not happy. The over-the-ear design does not work well if you wear glasses as you get constant noise. The sound quality was like listening through a paper towel tube. And yes, they were quite expensive- I sent them back before the trial period was over. Then I saw an ad for the Sony's. I've been a Sony customer for over 50 years and know they take quality audio seriously. Likes? Delivery was quick, setup was easy and you can fine tune the audio parameters any time with the cellphone app. I'm used to wearing ear plugs for work, so there was not a lot of discomfort. You get a choice of different sized inserts, so try them out for the best fit. They recharge overnight in a clamshell case. Dislikes? No Bluetooth Android connectivity so I can't use them as earbuds for my phone or TV. You have to get the hearing aids in just the right position to charge, not so easy in the dark. We won't talk costs, but let's just say they were much more reasonable."

"Me: late 60’s with moderate hearing loss and tinnitus. My original behind-the-ear hearing aids ($4K nine years ago) have been broken for a few years and were too expensive to replace. They never really fit properly because I have small ear canals so I didn’t wear them as much as I should have. Enter the Sony CRE-E10 OTC hearing aids. Setup was easy. The XS sleeves are a good fit for me. I can now wear them all day without noticing them. It’s nice to hear again. Streaming music from my iPhone wasn’t a priority but it is a bonus. It’s not the same quality sound as with my AirPod Pros but I never expected it to be. My only wish with these hearing aids is that there was true ANC when the volume is turned all the way down. Sometimes silence is golden. As for battery life: excellent. Bottom line: these work very well for me; better than my original prescription pair. Highly recommended."

"Purchased these 2 months ago because one of my hearing aids just quit. I liked the features of these. They are great and I can hear better than the previous hearing aids I had from someone else. I would recommend these to anyone who needs that extra boost for their hearing. I am so happy I decided to get these. Keep up the great job Sony. Love them."

"Bought these when they first came out. I have mild to moderate hearing loss. I returned a pair of brand name expensive RIC hearing aids as they weren't being adjusted to my satisfaction. The Sony's are better for me in nearly every respect. They are easy to install and easy to self adjust. The sound and speech perception is very good but the bluTooth steaming is mediocre like all other hearing aids I’ve tried. The only issue I’ve had is with the fiddly charging case. It takes a bit of fiddling to get the charging started, but once started they work fine. I’m very pleased with this purchase."

"I like 'm. But one hearing aid -- the left one--will not charge well and always runs out first."

"When I lost one of my original pair of E10s which I had for 4 months, I immediately replaced the pair. Overall, I am most appreciative of the features of what I believe to be the best OTC product. The app is in need of improvement. AND the ability to connect to IOS devices other than iPhones and iPads."