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Lexie Review

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Soundly is an independently owned hearing health research tool. Our reviews are conducted by hearing aid wearers and audiologists. We physically review the leading hearing aids on the market for sound quality, comfort, durability, and more. Our review process starts with hands-on unboxing and days, weeks, or months of wear. We also record live sound demos using a calibrated binaural microphone (read more here). We experiment with backend fitting software for prescription products and use test box measures to measure prescriptive accuracy and flexibility. Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our story here.

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Affordable
Behind the Ear
OTC
Best All-Around OTC

Why Buy Through Soundly?

You get more than just a device.
  • Comprehensive Set-up Service: One of our Audiologists will assist you with setup remotely.
    At Soundly, every customer receives a complimentary phone or video consultation with a licensed audiologist. Call or text us if you have any questions about this service - 1 (213) 460-1310.
  • Free Shipping: We offer 4-6 day shipping nationwide.
  • 45-Day Risk-Free Returns: We offer no-hassle returns for any reason.
  • 45-Day Price Drop Protection: We honor any price drops within 45 days of your purchase.
    If the Soundly price drops within 45 days of your purchase, contact us by phone or chat while the lower price is available. Within those 45 days, we'll make up the difference.
  • Warranty: All Soundly customers receive a one-year manufacturer warranty.
Learn More about Soundly's set-up service.

Lexie Lumen

$659 / pair
$799 $659 / pair
Best for Mild to Moderate Hearing Loss - Test Your Hearing Here
4.7
See 537 reviews
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Lexie Lumen is the original hearing aid model from what has now become the #1 maker of OTC device in the U.S. Most of our shoppers choose the newer Lexie models B1 Powered by Bose or B2+ Powered by Bose. Still, Lexie remains a workhouse option at a reasonable budget.

Lexie uses dual microphones to produce good sound quality in a comfortable, modern design. It also comes with a 45-day risk-free return policy and has 500+ glowing customer reviews on Google (read them below).

Many hearing aids require a visit to the local audiologist, but Lexie puts the power of programming in your hands through a simple app that tests your hearing and automatically programs your devices to match. Lexie backs up this innovation with lifetime care from hearing specialists. 

Lexie is a solid option for the first time hearing aid wearer with mild to moderate hearing loss or anyone fed up with high prices.

✅ Shipped to your home in 4-6 business days (no audiologist visit required)

✅ 45 day risk-free trial

✅ Free shipping

✅ Over 500 4 and 5 star reviews on Google.  

✅ Designed and reviewed with audiologists

✅ Batteries and accessories included in the box.

Pros 👍
  • Affordable
  • Award-winning self-fit app
  • Available at Walgreens nationwide

Cons 👎
  • Not as advanced as other OTC devices in background noise
  • Uses a tube to send sound to the ear instead of a wire
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Soundly Scorecard
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Hearing Loss Level 🔊
Mild - Moderate
  • Lexie Lumen is an OTC product appropriate for mild-moderate hearing loss levels
  • If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
Care Type 🏥
Over-The-Counter
  • Available for purchase online or at retail stores like Walgreens and Best Buy
  • Does not require a prescription from a doctor
  • Customize your hearing aids with an onboard hearing test and app-controls
Sound Quality 🔊
Very Comfortable Fit
  • Lexie Lumen is a simple but effective OTC hearing aid
  • Rated slightly lower than Lexie's Bose model in background noise
Comfort 🦻
Very Comfortable For All-Day Wear
  • Comfortable BTE/thin-tube style is appropriate for all day wear
Style  💫
Behind The Ear
  • Sits behind the ear with a thin-tube and dome that sits inside the ear
  • Available in five colors including: Only available in gray, beige, bronze, silver and metallic black
Battery 🔋
Disposable Only
  • Lexie Lumen uses disposable 312 batteries (last 7-10 days)
Connection 📡
Bluetooth Not Available
  • Lexie Lumen not allow Bluetooth music streaming or phone calls at this time (the more advanced Lexie B2 does allow streaming for iPhones)
Dexterity Level 🤏
Average
  • Lexie Lumen is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the dome into the ear (consistent across all behind-the-ear styles)
  • Lexie Lumen uses disposable batteries which can be challenging to change for low-dexterity users
  • If dexterity is a concern we suggest upgrading to Lexie B2 Powered by Bose
Waterproof Level 💦
IP67
  • Reasonably water-resistant but not entirely waterproof
  • Sligthly lower than the standard IP68 rating among prescription leaders
App features 📱
Has An App
  • Take an onboard hearing test to customize your hearing aids
  • Manually customize treble/bass, volume and programs
  • Track usage over time
What's Included
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2 Lexie hearing aids

Award-winning app

Carry case for your hearing aids

Accessories included such as a selection of different sized tubes and domes

6 weeks of batteries

Hearing expert support 9 AM - 8 PM ET Monday - Saturday

Return Policy
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Lexie offers a 45-day risk-free trial

Purchase Through Soundly
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You can purchase Lexie Lumen hearing aids directly through Soundly and access upgraded care and services. 

  • Soundly is an official Lexie retailer.
  • Your purchase comes with Soundly's comprehensive set-up service. 
  • All orders come with 45-day risk-free returns.
  • All orders come with free shipping.
  • Soundly offers MSRP pricing and deals. We will match the price of any other official retailer for the same product and terms.  
  • Your purchase comes with 60-day price-drop protection

Purchase on this page or contact our team to purchase over the phone. Your hearing aids will be shipped to your home along with setup instructions and an optional guided setup call with one of our hearing professionals.

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What people are saying:

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Name

Full Review

Blake Cadwell
Written by
Blake Cadwell

Lexie Hearing launched in 2020 with a simple thesis to make hearing aids more affordable for everyday Americans.

Lexie was created by parent company hearX Group which got its start through a popular hearing testing app used by over one million people worldwide. That experience gave Lexie’s founders the confidence to rethink how hearing aids are sold and programmed to drive down prices.

Instead of working with local audiologists, Lexie puts the power in hearing aid wearers' hands with an innovative self-fit app. The results are impressive. Since the brand's launch two years ago, Lexie has had more than 500 reviews online with an average of 4.7 stars.

Lexie’s hearing aids use simple technology but at $799 Lexie costs less than one-fifth of the national average for a pair, and customers consistently rank Lexie among the top customer service brands in the industry.

I've been a fan of Lexie's work since I tried their hearing aids in 2020, but in July of 2022, Lexie came out with some BIG NEWS that got me even more excited about the brand. Lexie is now the exclusive care partner of Bose. Yep, that Bose.

Bose has been dabbling in hearing health for years but has struggled to find the right channel for its products. The new partnership gives Bose's clinically proven self-fit technology a long-term home with a company that knows how to provide quality care.

The partnership is a big win for consumers looking for affordable hearing aid options.

In this guide, I'll mainly focus on Lexie's original (slightly cheaper) product, Lexie Lumen, but you can read my full review of Bose hearing aids here.

Lexie Hearing Aid Purchase Process

Lexie hearing aids are sold direct-to-consumer. This model means you will not need a doctor's appointment. Visit this page to compare Lexie’s original product to their new Bose product offering. Bose hearing aids are slightly more premium and cost $100 more.

Once your hearing aids arrive in the mail you'll be prompted to Lexie’s virtual hearing test which will tune your hearing aids to match your hearing loss. More on that process below.

If you need support at any point in the process you can call, chat or email the Lexie support team.  

The video below shows a great visual overview of the Lexie product and app.

Unboxing The Lexie Hearing Aid

My Lexie hearing aids arrived in a simple box that included:

-A manual for setup
-A case to keep my hearing aids in
-Some alternate tubes and domes  
-A few drying capsules
-Batteries
-A measurement tool to determine what length of tube I should use

I was anxious to try on the hearing aids, so I put the batteries, chose my tube length, and turned my new hearing aids on in less than 5 minutes. I was immediately impressed by the natural sound. Lexie hearing aids don’t use AI, rechargeable batteries or Bluetooth streaming but they are far from a cheap amplifier.

Programming My Hearing Aids With The Lexie App

After unboxing the hearing aids and trying them out, I downloaded the Lexie app, which is available for iOS and Android. I was extremely impressed by the simplicity of the app experience.  

After downloading the app and registering with my name and info, my phone was easily paired with hearing aids.

Image of a woman using the lexie hearing aid app to program her hearing aids

The first thing the app did was guide me through a hearing test administered through my new hearing aids. The test places a big button on the screen that you tap each time you hear a beep. After I completed the test, the app indicated that it was programming the hearing aids to match my results, and I then landed on my control page where I could alternate environments, change the volume, or test again.  

Control the volume through the app or using the buttons onboard the Lexie devices.

Wearing The Lexie Lumen Hearing Aids

Woman wearing Lexie hearing aids and holding them in her hand

Overall I’ve found the Lexie hearing aids comfortable and wearable.

A few things I’ve loved:

  • The weight and design is extremely comfortable
  • I’ve found the sounds to be very natural
  • Lexie hearing aids are simple to use. You can change things in the app, but you can also change the volume and environment settings using the buttons on the back
  • Mostly I love that Lexie is genuinely affordable and also works

Some drawbacks:

  • The hearing aids do not stream phone calls or music. For the price point, this is understandable, but as an avid podcast listener I would love to have the option to listen through my hearing aids.
  • Lexie requires batteries which need to be changed every 4-5 days.
  • Lexie does not offer the latest tech innovations like AI or sophisticated background noise reduction algorithms.

Overall Notes

Overall, Lexie hearing aids impressed me! The app was smooth and well designed, the hearing aid have been reliable and I’m excited to recommend the product to those who have been held back by budget. At $42 per month, Lexie might put some real pressure on the big guys.

Compare Lexie Lumen and Lexie’s new Bose hearing aid hereShop Lexie at Best Buy here

Blake Cadwell
Written by
Blake Cadwell
Soundly Staff
Reviewed by
Soundly Staff

Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.

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